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Explore Our Legal Terms and Your Rights

tol77 operates under a clearly defined legal framework so you know exactly where you stand — from how your account data is handled to what governs your use…

Jurisdiction-aware termsDANA, OVO, GoPay & QRIS coveredData retention policyAccount security standardsContact paths clearly listed
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tol77 Explore Our Legal Terms and Your Rights
LEGAL CONTACT PATHS

Open a Line to Our Compliance Team

If you have a question about your rights under these terms, want to request a copy of your stored data, or need to flag a concern about how a transaction was processed, our support team is reachable around the clock. We keep three contact paths open so you can choose the channel that fits your situation.

Team online

Live Chat

Available 24 hours a day, seven days a week inside your account dashboard. Raise a legal or policy query and a compliance-trained agent responds within five minutes during standard hours.

Email Support

Send detailed legal requests — data access, account closure, term clarification — to our dedicated inbox. We commit to a written response within two business days of receiving your message.

Help Centre

Our Help Centre hosts the full text of current terms, past revision notices and a step-by-step form for submitting a data-deletion request without needing to contact an agent directly.

ACCOUNT & DATA STANDARDS

See How We Handle Your Data and Security

Every layer of account management at tol77 is built to give you control and transparency.

Cookie Policy

We use only essential and analytics cookies. You can adjust your cookie preferences from the account settings page at any time, and withdrawing consent does not affect your ability to use core platform features.

Data Handling

Your registration details, payment references from DANA or OVO, and session data are stored on encrypted servers. We do not sell or share personal data with third-party marketing networks under any circumstance.

Account Security

Two-factor authentication is available for all accounts. We log each login attempt with device fingerprint and IP address, and will alert you by email if access is detected from an unrecognised location.

Data Retention

Account data is kept for the minimum period required by applicable law. Once that period expires and your account is closed, all personally identifiable records are deleted within thirty days from our active databases.

Your Right to Access

You may request a full export of the data we hold about you at any time via the Help Centre form. We process and deliver that export within seven calendar days of receiving a verified request from your registered email.

Requesting Changes

If any detail in your stored record is inaccurate, submit a correction request through the account settings panel or email our compliance team directly. Confirmed corrections are applied within three business days.

Switch to the Answers You Actually Need

These are the questions we hear most often from people reading through our terms for the first time. Each answer is written to be direct — no circular legal language, just the specific detail you are looking for.

Access to tol77 and all its features, including Dragon Tiger tables and Rocket Crash rounds, depends on local law. We recommend you check the rules that apply in your specific region before opening an account.

Our terms are structured to account for jurisdiction-specific requirements. The governing law clause in the full terms document specifies the applicable jurisdiction, which you can read in the Help Centre under the Legal section.

Log into your account, go to the Help Centre and complete the data-access request form. We verify your identity against your registered email address and deliver your data export within seven calendar days.

Yes. Submit a deletion request through the Help Centre form or email the compliance team directly. Once the mandatory financial retention period has passed, all personally identifiable data is removed within thirty days.

Transaction references tied to DANA, GoPay, OVO and QRIS payments are retained for the period required by applicable financial regulation. They are not shared with third parties and are deleted once the retention period ends.

We send a notification to the email address linked to your account at least fourteen days before any material change to our terms takes effect. You can also check the revision history in the Help Centre at any time.

Reach our compliance team via live chat inside your account dashboard, available around the clock, or send a written complaint to our support email. We acknowledge all formal complaints within one business day and provide a resolution within five.

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